Who We Are?
Saudi Jawahir Trading Co. is a jewelry, fashion, and beauty retail company with Commercial Registration 1010211300.
Available Payment Methods
The store provides easy electronic payment methods (Mada – Visa – MasterCard – Amex – Apple Pay).
Can I Exchange and Return?
Products can be returned within a duration that does not exceed 3 days from the recipient date, and to preserve the quality of the products and the conservation validity, it is not possible to return after, unless there is a problem or a defect in the product.
The original invoice must be presented in case of exchange or return.
The return of non-discounted items should take place within one day from its purchase invoice date.
The item/items should be in the same condition as purchased along with its related accessories and packaging material.
The discounted items return is not permitted and only to be exchanged within one day of the purchase date with the above terms.
We apologize for exchanging or returning items that has been modified upon the client’s request.
Exchanging or returning cosmetics is not permitted for public health precautions.
How can I get my money back, if I receive an item that is not in the correct shape or damaged?
When you receive the item in a condition that is damaged or not identical to that chosen from the site, you can then return the item to us in the same condition that you received it and the same original packaging at the time of receipt, within 3 days from the date of receipt. As soon as we receive the item, we will check it, and if a defect or damage is found, we will immediately start on returning your money to you, whether you paid for the item or paid to ship the item.
Payment refund duration and method
Paid amount will be refunded with the same original payment method.
Refunds to the same bank card used for payment might take 7-14 working days or more depending on the bank policy.
Delivery and Shipment Duration
Delivery and shipment duration inside Riyadh city are two working days, and for outside Riyadh City deliveries and shipments from three to four working days.